Casino / Live
xc111 is clear about what account data we collect, why we collect it, and how you can review or adjust it. Access to our platform depends on your local law and eligible regions, and this policy applies wherever those conditions are met.
When you open an account with us, we collect the details you submit during registration — your name, contact information, and the payment method you link, which may include bKash, Nagad or Rocket. We use this information to verify your account, process transactions and keep your session history consistent across devices. We also collect technical data such as your device type, browser identifier and session timestamps. This helps us maintain account continuity when you switch between your phone and a desktop browser — a core part of how xc111 works for returning members. We do not sell or rent your personal data to external marketing parties. Where we work with third-party processors — for example, payment rails like bKash or Nagad — those parties receive only the data necessary to complete your transaction. Any such sharing is governed by their own published terms. Cookies and local storage tokens are used to keep you signed in and to remember your lobby position. You can clear these from your browser settings at any time, though doing so will end your active session. This policy is subject to the laws of your local jurisdiction and applies only in eligible regions.
Linked as a transaction context identifier; only what is needed to process your wallet request is passed to the payment rail.
Same data-minimum principle applies; your Nagad number is used for the transaction and not stored beyond what retention rules require.
Rocket payment references are handled under the same limited-sharing framework as our other local wallet options.
This policy covers data collected directly through xc111 — your account registration, session activity and payment interactions. It does not extend to third-party services you reach from our platform, and it applies only where local law and eligible regions permit access. Understanding the boundary helps you know which rules protect which parts of your experience.
Covers all data you submit when creating or updating your account, including login credentials, contact details and identity verification steps shown inside your account settings.
Covers payment references linked to bKash, Nagad and Rocket transactions initiated through your account. Data shared with payment processors is limited to what the transaction requires.
Covers your browsing and session data within xc111 — pages visited, lobby position and game history. This data is used for account continuity and is not used for external advertising.
Does not cover external links, third-party payment apps or services you access outside xc111. Those are governed by their own privacy terms, which we cannot control or amend.
You have practical options for managing the data xc111 holds about your account. These are not abstract rights — they map to steps you can follow right now. To review the personal details attached to your account, open the account settings page; your registered name, contact information and linked payment method are listed there. If anything is incorrect, you can submit a correction request directly through the support route shown on our contact page. If you want to know what session or transaction records we hold, raise that question through the same support channel and we will describe what is retained and why. For requests to close your account and delete associated data, the process and any applicable limits are described in the account closure section of our terms. We aim to respond to data queries within a reasonable time, though we do not publish a fixed SLA. Availability of these actions depends on your local law and eligible region. Where local regulations place limits on what we can delete or share, we will explain those limits clearly in our response.
Open account settings to see your registered details, linked payment methods and recent session history exactly as we hold them.
Submit a correction through our support contact page. We will update eligible fields and confirm the change once it has been applied to your account.
Contact support with a specific question about what data is retained. We will describe the records we hold and the basis for keeping them.
The account closure and data deletion process is described in our published terms. Open those terms from the footer link to follow the steps applicable to your region.
If this policy raises a question that your account settings page does not answer, there are direct routes to our support team. Use the channel that suits how you are reaching us — all three paths go to the same team handling account and data queries.
Open the chat widget visible on the xc111 site. State that your question relates to the privacy policy so the agent can route it to the right team immediately.
Send your query to the support email address published on our contact page. Include your registered account identifier so we can locate your records without unnecessary back-and-forth.
The account help section in your signed-in area contains a form specifically for data and privacy requests. This is the path we recommend for correction and deletion requests.
We apply data handling practices designed to keep your account consistent and your records accessible only to you. This section covers the four areas that most directly affect what you experience as a returning member using bKash, Nagad or Rocket on a mobile device.
We use cookies to keep your session active and remember your lobby state. You can clear cookies from your browser settings, which will sign you out. We do not use cookies to track you across unrelated third-party sites.
Your password and payment details are stored using standard encryption methods. We do not display your full bKash or Nagad number in any account screen — only a masked reference is shown for your own review.
We keep your account records for as long as your account is active and for a period after closure as required by applicable rules. The exact retention window depends on your jurisdiction and is described in our terms.
When this policy changes, we will post the updated version at this address. Continued use of your account after a posted update means you have seen the revised terms. Contact support if any change raises a question.
These are the questions about data, access and account rights that come up most often. If yours is not here, reach the team through live chat or the account help form.
We collect the name, contact details and payment method you enter at registration — which may include your bKash or Nagad number. We also collect technical session data such as device type and browser identifier to support account continuity across your devices.
We share only what is necessary to process your transactions with payment rails like bKash, Nagad and Rocket. We do not sell your data to marketing companies. Any third-party sharing is limited to what the transaction or a legal requirement specifically needs.
Open your account settings page to view your registered details. For a broader summary of retained records, contact support through the account help form or live chat and state that you are making a data access request.
Yes. Submit a correction request via the support contact page. For deletion, follow the account closure steps in our published terms. What we can delete and what we must retain is determined by applicable local rules in your eligible region.
Cookies keep your session active and remember your position in the lobby. You can clear or block them from your browser settings at any time. Doing so will end your current session and may affect how account continuity behaves on your next visit.
We post the updated policy at this page address. If you continue using your account after a change is posted, that indicates you have reviewed the update. Contact our support team if any revision raises a question specific to your account or region.